Read your policy document
Please read your policy book to check the loss or damage is covered to avoid rejection, plus any payable excess.
Prepare your information
We need your policy number, incident date and the cause of the loss or damage
Contact us to make a claim
You can claim by telephone or email as follows:-
By telephone 01206 646 328
Or by e -mail ergo.newclaims@mplclaims.com
We may ask you for original receipts, invoices or valuations to support your claim, though additional information may be required depending on the individual circumstances of each claim.
If you are claiming for theft or vandalism, please contact the police first as we’ll need a Crime Reference Number.